Welcome to Rocky Collective. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use our website.
Acceptance of Terms
By accessing or using Rocky Collective, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Refund Policy. If you do not agree with these terms, please discontinue use of our website.
Products and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. Rocky Collective reserves the right to correct any errors, update product information, or modify prices at any time without prior notice.
Prices are listed in U.S. Dollars (USD) unless otherwise stated.
Orders
By placing an order with Rocky Collective, you confirm that the information provided is accurate and complete.
We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, inventory issues, or other circumstances beyond our control.
Payment
Payments are securely processed through trusted third-party payment providers, including WooPayments and PayPal. Rocky Collective does not store your complete payment card information.
Shipping
Shipping times vary depending on the product, destination, and fulfillment location.
Estimated delivery times are provided for reference only and are not guaranteed.
Customers will receive tracking information when available.
Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Please review that policy before requesting a return or refund.
Exchanges
Exchanges are offered for eligible items that arrive damaged, defective, or incorrect.
Please contact support@shoprockycollective.com within 7 days of delivery.
Product Availability
Product availability may change without notice.
Rocky Collective reserves the right to discontinue products or modify inventory at any time.
Intellectual Property
All website content, including logos, graphics, product descriptions, branding, and website design, is the property of Rocky Collective or its licensors and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Rocky Collective shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions shall be governed by the laws of the State of California, United States, unless otherwise required by applicable law.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Rocky Collective